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Privacy Policy – Technocircle OÜ

Privacy Policy

Last updated: 09.06.2026

1. General information

This Privacy Policy explains how Technocircle OÜ collects, uses, stores and protects personal data when you use the website technocircle.ee, place an order, contact us, subscribe to marketing messages or use our related services.

The processing of personal data is carried out in accordance with the European Union General Data Protection Regulation (GDPR), the Estonian Personal Data Protection Act and other applicable legislation.

This Privacy Policy does not apply to websites, applications or services operated by third parties, even if they are accessible through links or integrations on our website.

2. Data controller

The data controller is Technocircle OÜ, registry code 16845774, address Raatuse tn 23-23, 50603 Tartu, Estonia.

Contact: [email protected], phone +372 502 2230.

3. Personal data we process

Depending on how you use our website and services, we may process the following categories of personal data:

4. Purposes and legal bases of processing

4.1 Orders, payment, delivery and customer service

We process personal data to receive, manage and fulfil orders, process payments, issue invoices, deliver goods, handle returns, warranty cases, repairs and customer enquiries.

Legal basis: performance of a contract, steps taken before entering into a contract, legal obligations and our legitimate interest in resolving customer matters and protecting our rights.

4.2 Payments and instalment services

For payments and financing options, data may be transmitted to payment and financing partners, including Montonio, Inbank and ESTO. These partners may also act as independent data controllers for their own processing activities.

Legal basis: contract performance, customer request for a selected payment method, legal obligations and the partner’s own legal basis where applicable.

4.3 Delivery and returns

For delivery and return logistics, data may be transmitted to transport partners such as Omniva, DPD and Itella Smartpost.

Legal basis: performance of a contract and legitimate interest in providing delivery and return services.

4.4 Accounting and legal obligations

We process and store accounting documents, invoices and related transaction data to comply with accounting, tax and other legal obligations.

Legal basis: legal obligation.

4.5 Marketing and newsletters

If you subscribe to newsletters or marketing messages, we process your e-mail address, name where provided, consent information and message interaction data. We use Smaily for newsletter and e-mail marketing services.

Legal basis: consent. You may withdraw your consent at any time by using the unsubscribe link in an e-mail or by contacting us.

4.6 Analytics and online advertising

We may use Google Analytics to understand website usage and improve the website. We may use Meta Pixel for advertising measurement and targeted marketing. Analytics and advertising cookies are used only where a valid consent is required and has been given.

Legal basis: consent, unless a specific technical cookie is strictly necessary for website operation.

4.7 Website operation and hosting

Website hosting and technical infrastructure services are provided through Zone. Hosting and technical service providers may process technical data necessary for the secure operation of the website.

Legal basis: legitimate interest and performance of a contract.

5. When data is necessary

Some personal data is necessary to place an order, receive delivery, make a payment, receive an invoice or submit a warranty or return request. If such data is not provided, we may not be able to provide the requested service.

Marketing, analytics and advertising cookies are voluntary and depend on your consent.

6. Recipients of personal data

We disclose personal data only where necessary and legally justified. Recipients may include payment and financing partners, transport partners, hosting and IT service providers, newsletter service providers, accounting service providers, public authorities and dispute resolution bodies where required by law.

Service providers must process personal data in accordance with applicable data protection requirements and, where acting as processors, under a data processing agreement.

7. International data transfers

Some service providers may process data outside the European Economic Area. In such cases we use appropriate safeguards required by the GDPR, such as adequacy decisions, standard contractual clauses or other lawful transfer mechanisms.

8. Data retention

9. Your rights

You have the right to access your personal data, request rectification, erasure, restriction of processing, object to processing, request data portability and withdraw consent where processing is based on consent.

To exercise your rights, contact us at [email protected] or by phone at +372 502 2230. We may need to verify your identity before fulfilling the request.

10. Complaints

If you believe your personal data has been processed unlawfully, you may contact us first. You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate: www.aki.ee.

11. Automated decisions and profiling

Technocircle may use limited automated analysis for product recommendations, website personalization, analytics and advertising measurement. Such activities do not have legal effects or similarly significant effects on you.

12. Minors

Technocircle’s website and services are not directed at children. If we become aware that a child has provided personal data without a valid legal basis, we will take reasonable steps to delete such data.

13. Data security

We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

14. Cookies

Technocircle.ee uses cookies and similar technologies to ensure website functionality, improve user experience, analyse website usage and, with consent, provide personalised advertising.

You can manage cookie preferences through the cookie settings on the website: cookie settings.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The current version is published on the Technocircle website.